Refund & Return Policy

At SAT DEVANGI KHADI BHANDAR, we follow a strict quality check process. Please review the policy below before placing your order.


Valid Reason for Exchange & Return

Return or exchange requests will be accepted ONLY under the following condition:

  • The product received is damaged (manufacturing defect or transit damage)

No other reasons will be considered valid.


Important Conditions

  • The issue must be reported within 24 hours of delivery confirmation.

  • A complete unboxing video is mandatory to support the claim.

  • The product must be unused, unwashed, and in original condition with all tags intact.

  • Requests raised after 24 hours of delivery will not be accepted.


Exchange Policy

  • Damaged products are eligible for exchange only, subject to availability.

  • Only one-time exchange is allowed per order.

  • A ₹200 restocking and handling fee will be applicable on approved exchanges.


Return & Refund Policy

  • Returns are accepted only for damaged products.

  • Refunds are not applicable unless specifically approved after inspection.

  • If approved, refunds will be processed after deducting the applicable charges.

  • Refunds will be credited to the original payment method within 7–10 business days after approval.


Non-Eligible Requests

The following will not be accepted:

  • Size or fit issues

  • Color variations due to screen resolution

  • Change of mind or personal preference

  • Missing or incomplete unboxing video

  • Requests made after 24 hours of delivery


How to Raise a Request

📧 Email us at caresatdevangi@gmail.com
Subject: Return/Exchange Request – Order #[Order Number]

Include:

  • Order number

  • Unboxing video

  • Clear images of the damage

  • Brief description of the issue


Final Decision

SAT DEVANGI KHADI BHANDAR reserves the right to approve or reject any return or exchange request after verification.